Louisiana Specific Resources

Jump to a sub-section: For Families  |   For Providers  |  General Info

For Families:

Northwest Louisiana Pediatric Society Publication: Guidance to Families Regarding COVID-19- Download

Flyer: Supporting Children & Adolescents Isolated Due To Coronavirus (COVID-19)

NPR Link- Just For Kids: A Comic Exploring The New Coronavirus

TIKES Early Childhood Mental Health Consultation
Need support caring for young children during the COVID-19
pandemic? TIKES Early Childhood Mental Health Consultation is providing mental health consultation (MHC) services via telephone or a telehealth web based platform during the COVID- 19 pandemic. Download the flyer for details.

Positive Parenting & COVID-19: 10 Tips to Help Keep the Calm at Home

For Providers:

Louisiana Office of Public Health Coronavirus (COVID-19) page: http://ldh.la.gov/Coronavirus/

LDH Medicaid Provider Updates/ Memos:

Novel Coronavirus Disease (COVID-19) Medicaid Provider Update (Revised March 24, 2020)

Novel Coronavirus Disease (COVID-19) Update for Medicaid NEMT Providers (Revised March 25, 2020)

Informational Bulletins: http://ldh.la.gov/index.cfm/page/1198/n/311

IB 20-4: Telemedicine/Telehealth Facilitation of Mental Health Rehabilitation Services During the COVID-19 Declared Emergency (3/20/2020)

Pharmacy Facts:
Program Updates from Louisiana Medicaid | March 25, 2020  | COVID-19 Update

As a precaution with the current COVID-19 pandemic, the Louisiana Department of Health (LDH) intends to take measures to minimize public exposure. A few pharmacy edits will be revised to encourage recipients to get all necessary maintenance medications during one pharmacy visit.

On March 17, 2020, members were able to start receiving early refills and up to a 90-day supply, as appropriate, of maintenance medications that are not controlled substances. These include cardiovascular drugs (hypertension, coronary artery disease, thrombosis), diabetes drugs, respiratory drugs (inhaled and oral), contraceptives, antiretrovirals, direct-acting antivirals for hepatitis C, immunosuppressives, antipsychotics, and antidepressants, among others.

On March 24, 2020, existing approved prior authorizations on prescribed drugs and physician-administered drugs (drugs included as a medical benefit) will be extended through June 30, 2020, with no action needed by the prescriber. This will not affect the number of refills originally authorized by the prescriber. Member copays for prescribed drugs are waived, effective March 24, 2020.

To reduce exposure, providers should consider encouraging members to use pharmacies that offer free home delivery services or drive-through pickup services. To reduce contact, member signatures are no longer required..

Family Preparedness Information for Coronavirus Disease 2019 (COVID-19) – source: Louisiana Department of Health

Statewide information from the Louisiana Office of Community Preparedness and Health Protection: http://ldh.la.gov/index.cfm/page/3865 

Questions about COVID-19 now being answered by Louisiana 211 statewide network

Governor’s Office Newsroom: https://gov.louisiana.gov/index.cfm/newsroom/category/9 

Recent posts:

LED Opens COVID-19 Help Desk for Louisiana Businesses (3/27/0- 2020) READ

Gov. Edwards Signs Proclamation Outlining Additional Measures Related to COVID-19 (3/26/2020) READ



General questions for the public: Call 211

SNAP: For information about SNAP or an application, Louisiana residents can text GETSNAP to 898211

Unemployment: File an unemployment claim at www.louisianaworks.net or by calling our Claim Center at 866-783-5567. Be sure to answer YES when asked if you are applying for reasons related to COVID-19. If your work hours have been reduced, partial benefits could be available to you.

Counseling Services: Office of Behavioral Health Keeping Calm during COVID Phone Line 1-866-310-7977
Available 24 hours a day / 7 days a week | All calls confidential

SBA: The Small Business Administration has approved that ALL 64 Louisiana parishes are eligible for COVID-19 business aid.
Louisiana businesses may apply as follows:
LED Hotline for General Small Business Questions- 225.342.4321

SBA InformationDisasterLoan.sba.gov
Call Toll Free 1-800-659-2955
TTY: 1-800-877-8339

Medicaid: If you have lost your job or are paid hourly and have reduced hours, you may be eligible for Medicaid. Apply online at MyMedicaid.la.gov or by phone at 1-888-342-6207. You can also apply by mail at Louisiana Medicaid, P.O. Box 91283, Baton Rouge, LA 70821.

WIC: If you have any questions, please contact your clinic or 1-800-251-BABY.
Most WIC clinics are still open. Due to current COVID-19 precautions, LA WIC clinics are allowing participants and/or caregivers to stay in their vehicles for appointments. Your information will be collected over the phone and a member of the staff will come out to your vehicle. Please bring your ID, WIC EBT card and all other required documentation. Important: If you or anyone in your family have a fever, cough, or difficulty breathing, please call your WIC clinic and reschedule your appointment.

General Info

LA Department of Education:

COVID-19 page: https://www.louisianabelieves.com/resources/covid-19

Schools Serving Meals By Parish: Click here

Resources from Children’s Hospital- New Orleans

View their March blog entries: https://www.chnola.org/blog/2020/march/

COVID-19 Exposure Guidlines – For Children

COVID-19 Resources for Parents & Families 3.15.20

COVID-19 Talking to Children


Practice Management Resources


Resources: https://forum.pediatricsupport.com

Webinar Part 3: The Business Impact Of COVID-19 On Pediatric Practices:

Description: Join PMI’s Paulie Vanchiere and PCC’s Chip Hart as they follow up from the March 26th webinar where over 1,140 people attended to learn about financial and operational issues Pediatric practices are facing as COVID-19 continues to evolve.

As with the last webinar, we will bring in special guests to join the conversation so that practices can get the latest information they need to better prepare for business impact of COVD19 on Pediatric practices…stay tuned for more details on who will be joining these two knuckleheads.

Time: Apr 2, 2020 06:00 PM in Central Time (US and Canada)
Register: https://zoom.us/webinar/register/WN_KqJtdc2xRe-W8vGFDWR-Og

To access the slides and recording from previous webinars, click here . If you are entering the site for the first time you will be asked to create an account.  With this account you will also have access to a host of practice management resources.

AAP Resources:

For Clinicians: https://services.aap.org/en/pages/2019-novel-coronavirus-covid-19-infections/

As the COVID-19 pandemic evolves, the AAP has been staying abreast of all confirmed developments related to its global spread and will continue to be vigilant in efforts to develop and share information and guidance with members.


Clinical guidance

Information on PPE

Telemedicine and telephone care resources

 Coding information

Information for families

 Physician wellness tips

** New Resources Available

Additional Resources:

Forbes has published a helpful state-by-state comparison of laws passed re: COVID-19 (i.e. testing cost share, Medicaid telehealth parity, etc.). Check it out here: https://www.forbes.com/sites/advisor/2020/03/24/states-request-health-insurance-changes-for-covid-19/#4821bdbd1e16

World Health Organization Carona Virus pagehttps://www.who.int/emergencies/diseases/novel-coronavirus-2019/events-as-they-happen 

From The National Child Traumatic Stress Network:
Parent/Caregiver Guide to Helping Families Cope With the Coronavirus Disease 2019 (COVID-19)

From the National Institutes of Health:
“Coronavirus (COVID-19)” https://www.nih.gov/health-information/coronavirus

From the National Library of Medicine:
“Coronavirus Disease 2019 (COVID-19)” https://www.nlm.nih.gov/index.html#Novel_Coronavirus

From the Johns Hopkins Center for Systems Science and Engineering:
“Map Tracks Coronavirus Outbreak in Near Real Time” https://hub.jhu.edu/2020/01/23/coronavirus-outbreak-mapping-tool-649-em1-art1-dtd-health/

Desktop version: https://hub.jhu.edu/2020/01/23/coronavirus-outbreak-mapping-tool-649-em1-art1-dtd-health/

Mobile version:  https://www.arcgis.com/apps/opsdashboard/index.html#/85320e2ea5424dfaaa75ae62e5c06e61

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